News from across the water sector

November 26, 2020

Framework for Water Company Research

CCW has produced a research framework to help water companies improve their approach to customer engagement at PR24. By bringing together three key elements: business planning research, ongoing research and community engagement, the framework aims to help create a more

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November 23, 2020

Water Sector Membership Organisations to Work Closer Together

Eight water sector membership organisations have agreed to work more closely together and collaborate around specific water-related challenges facing the UK. The agreement followed a survey sent to membership organisations active in the UK water sector which asked each organisation

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November 17, 2020

CCW publishes Water for All report and Vulnerability Manifesto

CCW has published its Water for All 2019-20 report which examines the efforts made by water companies in England and Wales to support customers who need financial help or other forms assistance if they’re in vulnerable circumstances.   This year’s

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