The award was presented at the Institute of Water’s Annual President’s Dinner and Awards, on the 21st June and held at the spectacular setting of Glasgow City Chambers.
Sir Brian Bender, Chairman of Water UK and Head of the judging panel, said:
“The panel were particularly impressed with the strength of the submissions and it was so encouraging to see the breadth of innovations that are taking place across the water sector.
“The panel were unanimous in their view that the innovation from South West Water tackled a very current and complex issue but did so through simplifying the responsibility of the customer.
“Innovation often doesn’t need huge financial investment but can be about the use of different ways of delivering and tactics to encourage massive change.”
Anna Hopwood, South West Water’s Head of Waste Water – Customer Service and Networks, said:
“Our innovative Love Your Loo campaign goes from strength to strength, thanks to support from our customers.
“It costs us and our customers £4.5million each year to clear around 8,500 blockages on the sewerage network. About 65% of these blockages are caused by baby wipes, hygiene wipes, moist toilet tissue, cleaning wipes, cleansing pads and sanitary products being flushed down the toilet.
The results in full
Lanes Group plc – Wellbeing App and Practitioner Programme
Yorkshire Water – Retrofit Splash Guards for Secondary Chlorination Units
Dwr Cymru Welsh Water – Vehicle Fit