RESCHEDULED: Serving our Customers of the Future
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RESCHEDULED: Serving our Customers of the Future

This event has been rescheduled from the 28th February to the 27th March. If you have already booked onto the event but are no longer able to attend due to the change in date please contact


What will customers of the future want and how can we achieve it?

Heather Nunnerley and Leah Fry will highlight future customer trends and where we will need to adapt our approach to meet these.

Phil Marshall will follow this with an open discussion on how the water industry can meet these future challenges.




17:30 - 18:00 Arrival, buffet and networking
18:00 – 18:45 Customer Trends of the Future – Leah Fry and Heather Nunnerley
18:45 – 19:30 Open discussion on how to meet these challenges – Phil Marshall

This event will contribute 1 hour to your CPD record.



Don't Forget...

  • To book your attendance please click the 'Book Now' button located at the top & bottom of this page.
  • If you are having difficulty booking, or would like to amend or cancel your booking please contact Lucy Archer on 0191 422 0088.
  • If you have any questions regarding the event, please contact Rose Jolly
Event Cost
Rates for this event (Inc VAT)
Member £0.00
Non-Member £0.00
Event Details

Town Hall, Severn Trent Centre, St John’s Street, Coventry, CV1 2LZ


March 27th 2018

March 27th 2018

Start Time

End Time

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