Our Team

Sarah Dunn

Professional Registration Manager

Sarah is our Professional Registration Coordinator at Institute of Water.  She is originally from West Yorkshire and graduated with a degree in Community Education from the University of Huddersfield. After getting married and having her first son she started her career in retail and quickly rose to Store Manager for a music and entertainment company.

Taking a career change from Retail to Education, Sarah worked for two of the top Further Education Colleges in the North East for the next 10 years taking on various roles which revolved around learning support, tutoring and mentoring young people while her own boys grew up.

In her spare time Sarah enjoys going to see local bands and gigs with her husband who was a professional musician. They share a love of coastal walking at weekends with their naughty but lovable black Miniature Schnauzer called Sadie.

Sarah’s role in the company is to be the main point of contact for all aspects of Professional Registration in Engineering, Science and Environment from initial enquiry through to application, assessment and finally registration.

Tel: 0191 422 0088

Email: sarah@instituteofwater.org.uk

Michelle Hardie

Membership Engagement and Development Manager

Michelle is our Membership Engagement and Development Manager at the Institute of Water. She is from Tynemouth and graduated from Newcastle University with a degree in English Language and Literature.

After graduating, Michelle spent the early part of her career in bookselling, specialising in children’s literature. She then spent a number of years working within the Arts and Heritage sector, generating earned income within their Trading and Development teams.

In her spare time, Michelle loves to take her cockapoo Rufus on long woodland walks.

Michelle’s role in the company is to develop our membership offering and to deliver stakeholder engagement activities.   

Tel: 0191 422 0088

Email: michelle@instituteofwater.org.uk

Megan Williams

Marketing and Events Manager

Megan is the Marketing & Events Manager at the Institute of Water. She is from County Durham and graduated with a Distinction in MA Marketing and also has a BA (hons) First Class Degree in Event Management from the University of Sunderland.

Megan formally has a retail background specialising in customer service. She enjoys working in a team environment and is always motivated to plan and manage our national events calendar.

Megan is responsible for the Annual Conference, Specialist Conferences, Area Events, Social Media, Event Website Content, Drilling & Tapping & the National Innovation Awards. She also assists with internal & external marketing & communications, engaging with members, stakeholders, partners, volunteers and the new member market.

In her spare time Megan enjoys long walks and hikes alongside her crazy Cocker Spaniel Rafa.

Tel: 0191 422 0088

Email: megan@instituteofwater.org.uk

Lynn Cooper

Chief Executive

Lynn left her native Glasgow in 1983 with an Accountancy degree and qualified as an accountant with Sunderland and South Shields Water Company in 1987. She remained with the company when it became North East Water then Northumbrian Water until January 1997 when she moved to the Institute of Water as General Secretary.

Lynn is an athletics coach and a former international Marathon runner, having represented Scotland at two Commonwealth Games and held the Scottish record from April 1989 to November 1991. She has also represented GB at distances from 15k to 100k. Lynn also follows football and is an adopted Inverness Caledonian Thistle fan. Away from work Lynn is most likely to be found at the athletics track coaching Houghton Harriers.

Lynn was appointed as Chief Executive and a Board Member in December 2007. As Chief Executive Lynn oversees the day to day running of the Institute and manages a team of four full time staff. Lynn also takes on an ambassadorial role and is often promoting the good work of the Institute amongst other Chief Executives and senior leaders across the water sector.

Lynn is a Chartered Environmentalist and was a Founder Director of the Society for the Environment, where she served as Treasurer for eight years. She currently represents the Institute of Water on the Governing Body of the Energy & Utilities Independent Assessment Service.

Tel: 0191 422 0088

Email: lynn@instituteofwater.org.uk

Jordan Maloy

Membership and Accounts Administrator

Jordan has been with the Institute of Water since 2015 and originally joined as our first ever apprentice. After completing his apprenticeship with a Merit, Merit Distinction grade Jordan continued his studies and moved on to Accountancy. Having passed level 3 he is now working towards level 4.

Jordan’s role within the company is to provide financial and admin support for Institute of Water Members, Volunteers and Staff and to manage member retention. He looks after the complete membership cycle and is the main point of contact for any matters regarding membership.

Tel: 0191 422 0088

Email: jordan@instituteofwater.org.uk