Head Office Team

Sarah Dunn

Professional Registration Manager

Sarah is our Professional Registration Coordinator at Institute of Water.  She is originally from West Yorkshire and graduated with a degree in Community Education from the University of Huddersfield. After getting married and having her first son she started her career in retail and quickly rose to Store Manager for a music and entertainment company.

Taking a career change from Retail to Education, Sarah worked for two of the top Further Education Colleges in the North East for the next 10 years taking on various roles which revolved around learning support, tutoring and mentoring young people while her own boys grew up.

In her spare time Sarah enjoys going to see local bands and gigs with her husband who was a professional musician. They share a love of coastal walking at weekends with their naughty but lovable black Miniature Schnauzer called Sadie.

Sarah’s role in the company is to be the main point of contact for all aspects of Professional Registration in Engineering, Science and Environment from initial enquiry through to application, assessment and finally registration.

Tel: 0191 422 0088

Email: sarah@instituteofwater.org.uk

Lynn Cooper

Chief Executive

Lynn left her native Glasgow in 1983 with an Accountancy degree and qualified as an accountant with Sunderland and South Shields Water Company in 1987. She remained with the company when it became North East Water then Northumbrian Water until January 1997 when she moved to the Institute of Water as General Secretary.

Lynn is an athletics coach and a former international Marathon runner, having represented Scotland at two Commonwealth Games and held the Scottish record from April 1989 to November 1991. She has also represented GB at distances from 15k to 100k. Lynn also follows football and is an adopted Inverness Caledonian Thistle fan. Away from work Lynn is most likely to be found at the athletics track coaching Houghton Harriers.

Lynn was appointed as Chief Executive and a Board Member in December 2007. As Chief Executive Lynn oversees the day to day running of the Institute and manages a team of four full time staff. Lynn also takes on an ambassadorial role and is often promoting the good work of the Institute amongst other Chief Executives and senior leaders across the water sector.

Lynn is a Chartered Environmentalist and was a Founder Director of the Society for the Environment, where she served as Treasurer for eight years.

Tel: 0191 422 0088

Email: lynn@instituteofwater.org.uk

Jordan Maloy

Membership and Accounts Administrator

Jordan has been with the Institute of Water since 2015 and originally joined as our first ever apprentice. After completing his apprenticeship with a Merit, Merit Distinction grade Jordan continued his studies and moved on to Accountancy and passed his level 3.

Jordan’s role within the company is to provide financial and admin support for Institute of Water Members, Volunteers and Staff and to manage member retention. He looks after the complete membership cycle and is the main point of contact for any matters regarding membership and mentoring.

Jordan likes to spend his spare time with his Son, going out to the beach, farm and play-areas as well as playing and watching Football.

Tel: 0191 422 0088

Email: jordan@instituteofwater.org.uk

Abbie Thornton

Events and Marketing Manager

Abbie is our Events & Marketing Manager here at the Institute of Water. She is originally from Newcastle but moved away when she started studying at Leeds Beckett University. 4 years, one BA Hons Events Management Degree, and a whole global pandemic later, Abbie moved back to Newcastle.

When she is not at work, Abbie can be found out at gigs, dining out, or enjoying nights out with friends. Abbie is also a history buff and enjoys traveling to several destinations that are steeped in culture, art, and music.

Abbie’s role within the organisation is to increase brand visibility through her various marketing campaigns, as well as to implement dynamic content bursts so that our members are getting the most out of IWater. Abbie will also work closely with our Areas to create and deliver exceptional events.

Tel: 0191 422 0088

Email: abbie@instituteofwater.org.uk